I purchased 2 rugs from them and they were so thin and tightly rolled that they wouldn't lay flat creating a tripping hazard. Additionally, they slid on the floor causing me to wrench my back trying to keep from falling.
I posted a review on their site but they wouldn't publish it because it could cause them to lose business. Seriously?? They should be more concerned with the fact that I could've broken my hip. No apology, no offer to reimburse as other companies have, nothing but concern for the almighty buck.
I've thrown out all my catalogs and requested to be removed from their mailing list. My friends and family are doing the same.