I ordered the My First Cooking Playset from LTD Commmodities.The set was advertised to include a coffee maker, an oven & 11 pieces of cookware.
The item was on sale & the webpage gave detail descriptions of every items included in the set. When the order arrived 2 weeks later, only the coffee maker was included in the package. When I called, the customer support person told me the oven & cookware were sold out & that I should be told it was on backorder & now the item was no longer available. I was not told about the backorder nor anybody from LTD commodities called me after charging my credit card that they would charge me the full advertised price but would only sent half the order.
The support person said the only thing they could do was to send me a label to return the item.
This is so inconvenient not to mention that my granddaughter will be very disappointed.I will never order from this company again.
More Review Details
What I liked
What I disliked
- False advertisement
- Reason of review:
- Poor customer service
- Product or service
- My First Cooking Playset
- Review category
- Kids' Stores
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