LTD Commodities
Reviews and Complaints
Nightmare from ***
Ordered gifts Dec 2 and Dec 3 (2 orders) and called several times. It stayed in processing from Dec 2/3 until Dec 18.
I was sent email that product shipped Dec 18. It said GET EXCITED!!! Well, label was created, but FedEx didnt get it until Dec 20. Of course, it arrived late.
Was sent a form to review my items I ordered but I had not received them. LTD did not like my review and said it didnt meet their guidelines. Well, submitted the review again and they highlighted what I couldnt use. It was specifics of my order and the dishonesty of the phone staff.
THEY DONT LIKE THE TRUTH SO AMERICA IS NOT THE BEST FIT FOR THEM. I called numerous times inquiring about my order only to hear a zombie saying Yu order arrive before Christmas over and over.
I have a feeling that was the only line in English they spoke. What I dont get is this company has been getting away with the same junk for years.
Quality of items 2
Customer service 0
User's recommendation: If it seems to good to be true, it usually is……
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUNAUTHORIZED Transaction
UNAUTHORIZED USAGE OF MY CREDIT CARD -
Confirmation # 103151****85
Order Dt: 11/29/21
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I was looking at my statements and found my minor son ordered a perfume from LTD Commodities store using my credit card. He did not take my permission.
He also says that the company said if you join perks, they will waive the shipping charge - however I am seeing a charge of $ 6.99. I have requested them to do the right thing: Either 1. I will send you the product and you reimburse the full amount of $ 28.77 Or 2. Waive the shipping charge and we are good.
I do not want to dispute this unauthorized charge with Paypal, as long as you take corrective measure. I was on the phone this afternoon with one of your Customer Service reps, Aiza - She just didn't understand this was an illegal usage of my card - she kept on saying it is my fault. (and of course I will deal with my son appropriately).
I am hoping to hear from them soon. Thank you for providing this forum.
- No where did i read this
- Shipping charges
- Return policy
Preferred solution: Let the company propose a solution
User's recommendation: Double check they honored what they promise
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dedham, MassachusettsPurcheses
Preferred solution: Deliver product or service ordered
User's recommendation: Great Service and values
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeveral Orders
Preferred solution: Deliver product or service ordered
I got a Christmas gift from a friend that was from LTD Commodities. Called several times and after the communication. Every agent hung up on me. The problem is: There are several different kinds of tr
User's recommendation: Let anyone return something back to them. Without a shipping charge and the other charge of 7.99!
I did not receive the merchandise I ordered, even though my check was cashed.
Disgusted with your customer service
Preferred solution: Let the company propose a solution
User's recommendation: Do not deal with customer service they terrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Epsom, New HampshireMissing Item
- I like the items i ordered
- Shipping charges
Received merchandise I didn't order
User's recommendation: I have had good merchandise and service from ltd.
Order
On returning item
User's recommendation: Run
Complain
- I have bought many things that ltd had
- Delayed deliveries
To make a Credit Card Payment
Order
Wrong product, late delivery
- No pros
- Falst advertising
Preferred solution: Full refund
User's recommendation: not totally reliable.
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