I have ordered several items from ltd over the past few years and have always been very pleased. The shipping has been quick and my order has always been correct.
I ordered several things for Christmas gifts just this last week and I have already received them.
I have never had to return any items and so do not have any experiences with that. Therefore, I am unsure of their customer service regarding returns.
I personally have never had a problem with ltd and I think they are very fairly priced. I will definitely order from them again in the future.
Review about: Ltd Commodities Customer Care.