My daughter, who posted a complaint on here yesterday, ordered numerous items at the end of November from LTD's Christmas catalogue.Many of the items we found were "out of stock" due to "popularity of items".
My daughter was concerned about these cancelled orders being charged to her credit card, so I called the company to see if we could get this straightened out. I hit "Order" (to speak to someone) and was told a supervisor was not available. I spoke with someone named Kim, who was EXTREMELY rude, telling me, "the Christmas catalogue was sent in August and that's when I should have ordered, to assure items would be in stock". I explained we did NOT get the Christmas catalogue in August (we were on vacation), and she continued to insist I was wrong and the catalogue had been sent out in the summer.
I was shocked at such an explanation, and even if what she said was true, does that mean everyone waited until my daughter did, and suddenly these items are out of stock in a matter of days, when they were "in stock" long enough for her to have placed them in her check-out cart?? And wouldn't that mean a spring/summer catalogue would have been sent to us in November/December, by her logic?
I suggest LTD Commodities BOLDLY PRINT that qualities are LIMITED, and I can see I am not the only one who is disappointed with this company.We will never order from this company again.